Andy Clark
4 Contributions
Because it only takes batteries I’ve…
Because it only takes batteries I’ve given it a four, had it been mains charged, I would’ve given it a five, however, wow!!
Brilliant service
Amazing deals, ordered something by accident and within 10 minutes of writing an email I was refunded. Excellent service
Excellent service and prices
Excellent service and prices, refund for returned item was processed so quickly!
Rachel703
4 Contributions
Products broke first time using it
Products broke first time using it
Charlotte Fields
2 Contributions
Another shocking company
Another shocking company. Paid 10.99 for delivery on a Sunday for a present and didn't arrive. Emailed them about it and they cancelled my order
Florence Bowman
3 Contributions
Been a week and haven’t received my…
Been a week and haven’t received my order no reply to mails and I paid next day delivery not very good at all
Claude419
3 Contributions
Awful service.
Awful service.
No response form customer service and refunds aren’t given even though they had confirmed the order had been cancelled!!!
I have not received the product
I have not received the product! the product was not delivered to my house! the product did not reach me!
Horrible service
Horrible service, received broken item, sent it back, no refund, no replies. Been emailing customer service for a few months now, no response.
Written 03 September 2022
Katherine Shaw
6 Contributions
Customer service nonexistent
Customer service nonexistent. I’ve sent 5 emails asking for returns address something so simple but yet to get a response. I can’t find phone number on the website. I would of left 5 star review if it wasn’t for this case as everything else was all good.
Both rings were too small to get on :-(
Both rings were too small to get on :-(
I have been asked if I could edit my review as Adam was sure they didn't deserve a negative review, unfortunately it won't allow me to give zero stars!!
Can't see how they could have done it any better
They cancelled my order when I realised I placed a wrong one, and they returned the money immediately.
The corect order was also delivered almost overnight. I will order from them again with joy, and confidence.
Item arrived damaged couldn't be used …
Item arrived damaged couldn't be used . Behind with delivery date aswell and poor customer service had taken photos if the item damaged with the box it came in and your receipt for proof the item was from you. and proof the item was damaged . If you want better customer service shop else where
Jeremiah722
2 Contributions
terrible customer service don't even…
terrible customer service don't even reply to emails just dumb waited MONTHS for a reply on a item and nothing , there are better online sex shops to use
''We take pride in our customer service'' no you dont as you can clearly see from other users trying to get emails and contact is terrible
Pathetic company am in hospital and…
Pathetic company am in hospital and still they don't care or want to help you when your very poorly take ya money then sod off to all you out there Do not trust this company keep your money they are disgraceful am very disappointed that you have no understanding caring to your customers especially when they are in hospital